■ What device models are eSIM-compatible?

As eSIM-enabled handsets are released from time to time, the latest handsets may not be listed. 

Even if your device is listed in the list below, it may not have eSIM functionality depending on the carrier, region or country from which you purchased it.

Please check whether your handset is eSIM-compatible or not before purchasing eSIM, by checking with your carrier or the manufacturer's website or support contact.

*No refunds will be accepted if you are using a device that is not eSIM-compatible.

Please note that we do not check whether your device is eSIM-compatible or not by making an individual enquiry.

▼Apple

*Please note that iPhones in Mainland China, Hong Kong and Macau do not have eSIM functionality. (excluding iPhone 13 mini, iPhone 12 mini, iPhone SE 2020 and iPhone XS) 

• iPhone 15 Pro 
• iPhone 15 PriMax
• iPhone 15
• iPhone 15 Plus
• iPhone 14 Pro
• iPhone 14 Pro Max
• iPhone 14
• iPhone 14 Plus
• iPhone 13 Pro
• iPhone 13 Pro Max
• iPhone 13 mini
• iPhone 13
• iPhone 12 Pro
• iPhone 12 Pro Max
• iPhone 12 mini
• iPhone 12
• iPhone 11 Pro
• iPhone 11 Pro Max
• iPhone 11
• iPhone XS
• iPhone XS Max
• iPhone XR
• iPhone SE（3rd）
• iPhone SE（2nd）
• iPad Air (3rd)
• iPad Air (4th)
• iPad Pro 11‑inch (1st)
• iPad Pro 11‑inch (2nd)
• iPad Pro 11-inch (3rd)
• iPad Pro 12.9‑inch (3rd)
• iPad Pro 12.9‑inch (4th)
• iPad Pro 12.9-inch (5th)
• iPad (7th)
• iPad (8th)
• iPad (9th)
• iPad Mini (5th)
• iPad Mini (6th)

▼Xperia

• Xperia 10 III Lite

▼AQUOS

• AQUOS zero6
• AQUOS sense6　*The docomo version of the AQUOS sense6 does not support eSIM.
• AQUOS sense4 lite

▼Rakuten

• Rakuten BIG
• Rakuten BIG s

*Rakuten Hand 5G is not available.

▼Google Pixel

• Google Pixel 3 & 3 XL
• Google Pixel 3a & 3a XL
• Google Pixel 4, 4a & 4 XL
• Google Pixel 5
• Google Pixel 6
• Google Pixel 6 Pro

*The following Google Pixel devices do not have eSIM functionality

・Pixel 3 models made in Australia, Taiwan and Japan, and those purchased using the services of a US or Canadian 　carrier other than Sprint and Google Fi.

・Pixel 3a purchased in South East Asia and using Verizon service.

▼HAMMER

• HAMMER Explorer PRO
• HAMMER Blade 3
• HAMMER Blade 5G
• myPhone NOW eSIM

▼Motorola

• Motorola Razr 2019
• Motorola Razr 5G

▼Huawei

• Huawei P40
• Huawei P40 Pro
• Huawei Mate 40 Pro

*The Huawei P40 Pro+ does not support eSIM.

▼OPPO

• OPPO Find X3 Pro
• OPPO Find X5 Pro
• OPPO Find X5
• OPPO Reno5 A
• OPPO A73

*The ymobile version of the OPPO Reno5 A is partially eSIM unsupported.

▼Others

• Nuu Mobile X5
• Gemini PDA 4G+Wi-Fi

Windows 10/ Windows 11

▼ACER

• ACER Swift 3
• ACER Swift 7

▼ASUS

• ASUS Mini Transformer T103HAF
• ASUS NovaGo TP370QL
• ASUS Vivobook Flip 14 TP401NA

▼Dell

• Dell Latitude 9510
• Dell Latitude 7410
• Dell Latitude 7310
• Dell Latitude 9410
• Dell Latitude 7210 2-in-1

▼HP

• HP Elitebook G5
• HP Probook G5
• HP Zbook G5
• HP Spectre Folio 13

▼LENOVO

• Lenovo Yoga C630
• Lenovo Miix 630
• Lenovo Yoga 520
• Lenovo Yoga 720 convertible laptops

▼SURFACE

• Surface Go 3
• Surface Pro X
• Surface Duo 2
• Surface Duo

For Windows 10.

・To use eSIM, your PC must be running Windows 10 version 1703 or later. The device must also be 'LTE-ready'.

・AT&T-locked devices do not support eSIM. For devices purchased through a carrier, the Surface Duo's eSIM functionality may have been disabled by the carrier.

If you have any questions, please contact our chat support.