■ The message "Unsupported SIM" was displayed (iOS)

Modified on Thu, 28 Sep 2023 at 07:54 PM

If the message "Unsupported SIM" is displayed during installation, please go to "Other Options" and try installing again using the QR code or activation code. 

Please refer to the instructions in "My eSIM" > "How to Setup" > "eSIM Installation" in the application. 

If you have any questions about the procedure, please contact our chat support.

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